We offer a range of services including wash & fold, dry cleaning, ironing, stain removal, and express delivery.
Box FAQ
What services do you offer?
▼What are your operating hours?
▼We are open from 8:00 AM to 9:00 PM, Monday through Saturday. We are closed on Sundays and public holidays.
Do you offer pickup and delivery?
▼Yes, we provide free pickup and delivery within a certain radius. You can schedule it via our app, website, or by calling us.
How long does it take to get my laundry back?
▼Standard turnaround time is 24 to 48 hours. Express service is available for same-day or next-day delivery.
How do I pay for your services?
▼We accept cash, credit/debit cards, UPI, and online payments through our app or website.
Are my clothes safe with you?
▼Absolutely. We use gentle, fabric-friendly detergents and follow strict quality control to ensure your clothes are handled with care.
Do you clean delicate or designer clothing?
▼Yes, we specialize in handling delicate fabrics and designer wear. Please inform us of any special instructions.
What if an item is lost or damaged?
▼We take full responsibility and offer compensation or replacement as per our policy in the rare event of loss or damage.
Can I track my laundry order?
▼Yes, you can track your order status in real-time through our mobile app or website.
Do you offer subscription or membership plans?
▼Yes, we offer monthly and annual plans with discounts and priority service for regular customers.
Is there a minimum order value for pickup?
▼Yes, the minimum order value for free pickup is ₹200. Orders below this may incur a small fee.
How do I contact customer support?
▼You can reach us via phone, WhatsApp, email, or through the support section in our app.
