Terms & Conditions

• Laundry deliveries will be made in 72 Hours.

• The Dry Cleaning garments will be delivered in 120 Hours.

• Urgent delivery of garments will be charged @ 100 % Extra.

• For Free Pick up & Delivery, laundry orders should be of 6 KG or more.

• Every effort is made to deliver clothes on time, however due to certain unforeseen circumstances, if the delivery is delayed, we will keep you updated about the delivery times.

• Any item which suffers colour loss / shrinkage/ damage, during the cleaning process, whereby the manufacturer’s care label instructions have been adhered to.

• For breakage of buttons, hooks, beads, trimmings during the course of normal processing.

• We will always of course attempt to remove stains, however it is not always physically possible to remove all types of stains from all types of fabrics and we will not waive charges due to our inability to remove a stain.

• Customers are requested to examine their garments before taking delivery and we are not responsible for any damage reported after delivery.

• Compensation for any loss or damaged at our processing facility will not be more than 10x of our service charge for purticular item or maximum of Rs 2000 whichever is lower (normal wear and tear is a fact of life, which is not covered).

• For delay, loss or damage to any arising from unforeseen circumstances or from causes beyond control.

• We accept no liability for garments that have missing or removed Care Labels.

• We exercise utmost care in cleaning and processing garments entrusted to us and use such processes which, in our opinion, are best suited to the nature and conditions of each individual garment. Nevertheless, we cannot assume responsibility for inherent weaknesses or defects in materials (such as sun fading on curtains) which may result in tears or the development of small holes in fabric that are not readily apparent prior to processing. In dry-cleaning and laundering we can not guarantee against colour loss, colour bleeding, and shrinkage; or against damage to weak and tender fabrics.

• Given the delicate nature of some leathers and suedes, all leather and suede garments are cleaned entirely at your own risk, and we do not accept any responsibility or liability for any damage or fading as a result of the dry-cleaning process.